The secret to attracting and retaining high-quality dining staff isn’t really much of secret. Beyond competitive wages (always a must), it takes thoughtful management.
For instance, do you give your staff the respect they deserve by including them in decision-making? Do you praise them when they deserve it—in front of residents and coworkers? Do you give them opportunities to grow professionally?
Your employees have the same needs as everyone else. Treat them with thoughtfulness, and they’ll respond with loyalty.